Flight Delays

What do I do if my flight has been delayed?

At most rental locations in the USA and Canada, vehicles will be held until the end of the business day on the scheduled pickup date for 12 hours, whichever comes first, for any delayed flights.

If you arrive after the 12-hour period, the scheduled pickup date and time must be changed to the next day.

When you book your reservation online, please also be sure to provide your flight information.

This will allow us to serve you better in the event of any delays.

Try the Alamo Gold package

If you're hiring a car in North America, Alamo Gold should be your first choice. You get:

Unlimited mileage
Full tank of fuel
3 additional drivers
Collision Damage Waiver (CDW)
Supplementary Liability Insurance
Zero excess in the USA

Learn more about our Alamo Gold car rental package

Why Choose Alamo Rent A Car

With great value, service to match and more than 1,500 rental locations at airports and train stations throughout North America's most popular tourist destinations, Alamo Rent A Car is the brand families and holidaymakers trust with their holiday car hire.

<<< Go Back to Full List of FAQs

Ready to book? Let's get you on your way.

Start a reservation